payment policy

At Racelize, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed.

Accepted Payment Methods

We accept major payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal (where available)

The payment methods available at checkout may vary depending on your location and device.

Payment Security

Your payment security is our priority.

All transactions are encrypted using Secure Socket Layer (SSL) technology and processed through trusted third-party payment providers. Racelize does not store or have access to your complete payment card information.

Currency

All prices displayed on our website are shown in British Pounds Sterling (GBP £) unless otherwise stated.

When Payment Is Charged

Payment is authorized and charged at the time you place your order. Orders will only be processed once payment has been successfully received.

Order Verification

To help prevent fraud, we may perform additional verification checks before accepting or shipping an order.

If additional information is required, our customer support team will contact you using the email address or phone number provided with your order.

Failed or Declined Payments

A payment may fail or be declined for several reasons, including:

  • Insufficient funds
  • Incorrect payment information
  • Bank authorization issues
  • Security verification failure
  • Payment provider restrictions

If your payment is declined, please try again using another payment method or contact your bank for assistance.

Taxes

Where applicable, taxes are included in the product price as required under UK law. Any applicable charges will be clearly displayed during checkout before you complete your purchase.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Depending on your bank or payment provider, refunds typically appear within 5–10 business days after they have been processed.

For more information, please refer to our Return & Refund Policy.

Contact Us

If you have any questions regarding payments, please contact us:

Racelize
626A Kingsbury Road
London, NW9 9HN
United Kingdom

Email: Contact@racelize.com
Phone: +44 7741 0277
Contact Page: https://racelize.shop/pages/contact