Return and Refund Policy

At Feelsmile, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a simple and hassle-free return process in accordance with UK consumer protection laws.

Return Window

You have 30 days from the date of delivery to return your item(s) for a refund or exchange.

Conditions for Return

• Items must be returned in their original condition, unused and with all original packaging and tags.

• Final sale items are not eligible for return or refund.

Free Return Shipping

We offer free return shipping on all eligible returns. Please contact our support team to initiate the return process and receive your prepaid return label.

No Restocking Fees

There are no restocking fees applied to any returns.

How to Initiate a Return

To begin the return process, please contact us via our Contact Us page or email us at Contact@Feelsmile.com with your order number and reason for return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few working days.

Contact Information

Feelsmile
216 New Rd, Croxley Green, Rickmansworth WD3 3HH
Phone: +44 1923 772807
Email: Contact@Feelsmile.com

If you have any further questions, please don’t hesitate to get in touch.