Privacy policy

Privacy Policy

At Feelsmile, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Who We Are

Feelsmile
216 New Rd, Croxley Green, Rickmansworth WD3 3HH
Phone: +44 1923 772807
Email: Contact@Feelsmile.com
Website: https://feelsmile.myshopify.com

Information We Collect

When you visit our site or make a purchase, we may collect the following types of personal data:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • IP address and device/browser information

  • Order and transaction history

How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

  • Send marketing communications if you opt in

Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity – to fulfill your orders

  • Legal obligations – to comply with tax and accounting laws

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for marketing communications (where applicable)

Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties, such as:

  • Shopify (our website platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers

  • Marketing and analytics services (if you have given consent)

All third-party providers are required to comply with UK data protection laws.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent for marketing at any time

To exercise your rights, please contact us at Contact@Feelsmile.com.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined above, including to comply with legal and tax obligations.

Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about site usage. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Feelsmile
Email: Contact@Feelsmile.com
Phone: +44 1923 772807
Address: 216 New Rd, Croxley Green, Rickmansworth WD3 3HH