Privacy policy

At Racelize, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address
  • Browser type and device information
  • Website usage data through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Process payments securely
  • Improve our website, products, and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails where you have given your consent

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent, where required

4. Sharing Your Information

We may share your information only with trusted third parties, including:

  • Payment service providers
  • Shipping and delivery companies
  • Website hosting providers
  • Analytics and marketing service providers
  • Legal or regulatory authorities where required by law

We do not sell, rent, or trade your personal information.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Meet legal, tax, and accounting requirements
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict processing
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

7. Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly
  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Support marketing activities where applicable

You can manage or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Racelize
626A Kingsbury Road
London, NW9 9HN
United Kingdom

Email: Contact@racelize.com
Phone: +44 7741 0277
Contact Page: https://racelize.shop/pages/contact