Shipping Policy

At Feelsmile, we are committed to delivering your order quickly and safely. This Shipping Policy outlines the handling and delivery times, shipping methods, and related information for our UK customers.

Shipping Area

We currently ship within the United Kingdom. For international orders, please contact us before placing an order.

Handling Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive another notification when your order has been dispatched.

Delivery Time

Estimated delivery time is 3–4 business days after dispatch.

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Costs

We offer free standard shipping on all UK orders unless otherwise specified during promotions or checkout.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking information (if applicable). You can use this to track your package via the courier's website.

Missed or Delayed Deliveries

If you have not received your order within the estimated timeframe, please first check your tracking information. If the issue persists, contact our support team at Contact@Feelsmile.com or call us on +44 1923 772807.

Incorrect Shipping Information

Please ensure all shipping information is correct at the time of purchase. We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact Us

If you have any questions about shipping or need assistance with an order, please get in touch:

Feelsmile
Email: Contact@Feelsmile.com
Phone: +44 1923 772807
Address: 216 New Rd, Croxley Green, Rickmansworth WD3 3HH